lastwish
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Registered: Oct 24, 2018 12:08:20 GMT -7
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Post by lastwish on Mar 22, 2019 14:51:06 GMT -7
Okay so I just got off the phone with Nate at 2WDW and FTECU has basically said I can go fornicate with myself.
I got my ecu flashed and the activetune with it. Not even 2k miles later my bike is surging and sputtering at low rpms and idle. I pull the o2 sensor,covered in rich almost wet soot. I send it back up to Nels and Nate, they confirm with THEIR bikes it is indeed bad. It's signaling lean condition so it's running stupid rich.
Ftecu however has denied the warranty claim, claiming the sensor is fine. Nate explained that the truth is that ftecu is getting a flux of higher than expected claims on the lambda sensors and it seems I'm the first one they've denied claim on.
Had to be someone I suppose.
So Nels and Nate argued with them, and resultingly are NOT happy either.
Ftecu makes a first of it's kind in the market product. I had the same flash and auto tune in my previous fz10 with no issues. It works with great results. However on rare occasions they do fail, and ftecu doesn't stand by their products. They justify this as them being race application parts. And I know how that works. But when a part is obviously bad out of the gate, that's a bad part that you sold. You don't shift your bad luck's consequences onto your customer.
Out of near obligation I'll end up buying another sensor @ $90 just not to waste the $350 I spent on the set-up. I'll likely get a good one this time. I'll be crossing my god-damned fingers I guess.
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Post by hooli on Mar 22, 2019 21:28:22 GMT -7
Well that's not good...I recently had Nels do his FTEcu flash on my ecu. However the stock 02 sensors were removed, but my R1 does have the FTEcu Active Tune. Maybe I should switch to Woolich for the latter bike.
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lastwish
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Post by lastwish on Mar 23, 2019 15:14:09 GMT -7
What I also thoroughly loathe is that this is going to take business from Nels and Nate. Those two are metal. I am still suprised by how Nate actually picks up the phone. A lot of businesses especially smaller staffed ones you have to get lucky to reach a human.
Man I could talk for days about how awesome those two are.
But FTECU needs to un- itself and at the very least get it's legal team to write out a draft for a limited warranty on their oh-so-special lambda sensors.
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Post by hooli on Mar 24, 2019 6:43:17 GMT -7
I agree that Nels and Nate are next level awesome. They are a rarity in customer service.
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lastwish
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Posts: 91
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Registered: Oct 24, 2018 12:08:20 GMT -7
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Post by lastwish on Mar 29, 2019 10:55:09 GMT -7
I just heard that ftecu just raised the price on their sensors too.
$120 now. From $90. Recouping losses.
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Post by hooli on Mar 31, 2019 21:06:25 GMT -7
I just heard that ftecu just raised the price on their sensors too. $120 now. From $90. Recouping losses. Whelp.
Time to look at Woolich and Translogic.
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kristianmartin
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Registered: Jun 28, 2017 14:29:06 GMT -7
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Post by kristianmartin on Apr 24, 2019 20:35:25 GMT -7
Wow. That's disappointing. I have an FTECU with active tune as well, been running it for over 26,500 miles now, mostly commute, some longer than normal rides. I did hear about how the O2 sensor could become dirty and not accurately detect, but this is something to watch out for. Are we stuck having to use their O2 sensors? I too dropped quite a bit on the FTECU setup. Was thinking about even getting the auto-blip but their prices are exorbitant.
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Post by clayton on Apr 25, 2019 5:24:21 GMT -7
Wow. That's disappointing. I have an FTECU with active tune as well, been running it for over 26,500 miles now, mostly commute, some longer than normal rides. I did hear about how the O2 sensor could become dirty and not accurately detect, but this is something to watch out for. Are we stuck having to use their O2 sensors? I too dropped quite a bit on the FTECU setup. Was thinking about even getting the auto-blip but their prices are exorbitant. I wonder if it would be beneficial to remove the sensor every few thousand miles and clean it with some carb or brake cleaner? |
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Post by hooli on Apr 25, 2019 8:15:28 GMT -7
I wonder if it would be beneficial to remove the sensor every few thousand miles and clean it with some carb or brake cleaner? Hmm, couldn't be too hard. |
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lastwish
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Post by lastwish on May 9, 2019 15:38:31 GMT -7
Theres a lot of opinion out there that it doesn't have much benefit and just damages the sensor, and some that swear by it. Plenty of resource for info on that one. I for one won't be doing it.
And sadly the second sensor I bought just failed. Very disappointing.
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lastwish
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Post by lastwish on May 9, 2019 15:40:21 GMT -7
And on that, it was less than a thousand miles before this one failed. To hell with cleaning it every 500 or so. Simply absurd.
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