Twisted Throttle

Thanks for your response.

My thread was based on the conversation I had with your customer support person. He was not rude or condescending. He apologized and told me that was your policy. He said he would pass on my objections. I also received a voicemail today from someone claiming to be from Twisted Throttle. He called from 855-255-5550, but left a private cell number with a 402 area code for me to call back for a positive resolution on the screen.  I chose not to do business over his private line. An email from Twisted Throttle would be a more trusted way to conduct business.

And, you're correct about the Nexx helmet. Revzilla was the store I had priced it at for $150 more than what I paid to England. My mistake.

The trouble with your screen return policy is that the MRA screen doesn't provide any positive results, so it simply doesn't work on the FZ-10. Therefore, Twisted Throttle shouldn't be concerned about reselling it as a new screen. It should be brought to MRAs attention that it's ineffective as designed for this particular model. Otherwise, you're selling something that doesn't perform as claimed. I bought it because of what it was advertised to do.

I will happily send it back for a full refund if Twisted Throttle would email me an RMA number.

Thank you.